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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Shenzhen Honyee Technology Co., Ltd.

Last updated: 2025-12

Shenzhen Honyee Technology Co., Ltd. (“Hony eeTech”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, create an account, place an order, or communicate with us through any channel.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are (Data Controller)
  • Company name: Shenzhen Honyee Technology Co., Ltd.

  • Location: Shenzhen, China

  • Email: info@honyeetech.com

For the purposes of GDPR and other applicable data-protection laws, we act as the data controller of your personal information.

2. Information We Collect

We collect both personal data you provide voluntarily and information collected automatically when you use our website.

2.1 Information You Provide to Us

This includes:

  • First name and last name

  • Company name (optional)

  • Billing address

  • Shipping address

  • Phone number

  • Email address

  • Order details

  • Payment information (PayPal account name, but not your full card data)

  • Messages or inquiries submitted through contact forms

  • Account login information (username, password)

  • Information submitted via WhatsApp or other communication tools

2.2 Information Collected Automatically (“Device Information”)

When you browse our website, we automatically collect:

  • IP address

  • Browser type and version

  • Time zone

  • Operating system

  • Pages you viewed

  • Products you viewed

  • Referring websites or search keywords

  • Click and scroll actions

  • Cookies placed on your device

Third-party analytics tools may also collect behavioral data.

2.3 Information from Third-Party Services

We use external tools that may process your data:

  • Google Analytics

  • Google Tag Manager

  • Microsoft Clarity

  • WhatsApp Chat widget

  • Future analytics tools (such as Meta Pixel or others)

These services may receive anonymized or device-related information.

3. How We Use Your Personal Data

We process your data for the following purposes:

3.1 To Operate Our Website
  • Ensure website functionality

  • Improve performance and user experience

  • Analyze traffic and behavior patterns

3.2 To Process Orders
  • Manage your orders and payments

  • Arrange shipping and logistics

  • Provide invoices, purchase confirmations, and relevant updates

  • Prevent fraud and ensure transaction security

3.3 To Communicate with You
  • Respond to inquiries

  • Provide customer service and technical support

  • Send order updates and delivery notifications

3.4 For Legal and Compliance Purposes
  • Maintain business records

  • Comply with applicable laws

  • Prevent misuse or unauthorized activities

4. Payment Processing

We support the following payment methods:

  • PayPal

  • Bank transfer (manual offline payment)

We do not store complete credit card details or PayPal passwords.
PayPal may collect additional personal data according to its own privacy policy.

5. Cookies and Tracking Technology

We use cookies to:

  • Enable website functions

  • Remember your preferences

  • Analyze website performance

  • Improve shopping experience

Because you require a cookie consent banner, we adhere to GDPR by allowing users to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize preferences

A detailed Cookie Policy can be generated separately if you需要.

6. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process data under these legal bases:

  • Performance of a contract (e.g., fulfilling your orders)

  • Legitimate interests (e.g., website analytics, fraud prevention)

  • Consent (e.g., cookies, marketing emails)

  • Legal obligations (compliance, record-keeping)

7. Data Retention

We retain your personal data as follows:

  • Order and transaction data: 7 years (legal requirement)

  • Account information: Until you delete your account

  • Contact form inquiries: 12–24 months

  • General website logs: Up to 12 months

  • Other personal data: Up to 5 years, as you requested

After the retention period, data will be deleted or anonymized.

8. How We Share Your Information

We may share your data only with:

  • Logistics partners and couriers

  • Payment processors (PayPal)

  • Customer service tools (WhatsApp widget)

  • Analytics tools (Google Analytics, Clarity, etc.)

  • IT service providers hosting our website

We never sell your data.

Data may be transferred to servers hosted outside your country, including the U.S., EU, or Asia, in compliance with GDPR transfer requirements.

9. Your Rights (GDPR)

If you are located in Europe, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent (for cookies or email marketing)

To exercise any rights, contact: info@honyeetech.com

10. Security of Your Information

We implement:

  • Technical safeguards

  • Access control

  • Secure data storage

  • SSL encryption

  • Internal data protection processes

However, no method of online transmission is 100% secure.

11. Links to Third-Party Websites

Our website may contain links to websites not owned by us.
We are not responsible for their privacy practices.

12. Children’s Privacy

We do not knowingly collect personal data from individuals under 16.

13. Changes to This Privacy Policy

We may update this Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Shenzhen Honyee Technology Co., Ltd.
Email: info@honyeetech.com
Location: Shenzhen, China